Privacy Policy & SMS Terms

This page explains how New Braunfels Water Heaters handles what you give it when you call, text or send a request for water heater help in New Braunfels, Texas. The site collects very little, uses it for one purpose, and does not track you around the web.

What the site collects

Only what the request form asks for. Nothing else is gathered from your device, and no email address is requested.

• Your name and phone number
• The ZIP where service is needed, and an optional street address
• What the water heater is doing, and whether it is gas or electric
• Any details you choose to add
• Whether you agree to receive a text

When you call (830) 243-5644 instead, the person answering writes down the same kind of information. The server that receives the form logs outcome codes only ("sent", "duplicate", "outside the area"), never the contents of your request. Nothing you type is stored in a database on this site.

Who sees your request

Your request is shared only with the plumber who handles it, and only to respond to it.

• The plumber receives: your name, phone, ZIP, address if given, the problem, the fuel type, your details and your texting choice.
• It is never sold or given to advertisers, list brokers, other contractors or anyone else, and it is not used to build a marketing list.
• After that, the plumber's own business practices govern their customer records; ask them directly.

Mobile numbers and texting consent

Your mobile number and your choice to receive texts are collected solely so the plumber can reach you about your request. Neither is sold, rented or shared with any third party or affiliate for marketing or promotional purposes.

SMS terms

• Program: New Braunfels Water Heaters.
• What the texts are: when you tick the consent box, you may receive texts about your service request only: received, a plumber calling or on the way, and follow-up on the estimate or appointment. No advertising.
• Frequency: message frequency varies with the progress of your request.
• Cost: message and data rates may apply.
• Opt out: reply STOP to any message; one final confirmation follows, then nothing. You can also call (830) 243-5644.
• Help: reply HELP to any message, or call the number above.
• Needed to send a request online: a text is how the reply comes, so the box must be ticked to send a request. To skip texts entirely, call (830) 243-5644 instead.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.

Cookies, analytics and tracking

None. This site sets no cookies, runs no analytics script, and loads no advertising or social-media pixels.

• Fonts are served from this site itself, not a font network.
• The only script helps the request form check your phone number before you send it.

Hosting

Cloudflare serves the pages and the form. Like any host, Cloudflare may log requests for security and abuse prevention, including your connection's address and the page requested. Those logs are handled under Cloudflare's own privacy policy; this site does not use them to identify you.

Deletion and corrections

Call (830) 243-5644 and ask. The site keeps no database of requests, so there is usually nothing on the site itself to delete.

• Deletion or correction: your request is passed to the plumber who received it, and you are told what was done.
• No texts: say so on the same call.

Children

Nothing on this site is aimed at anyone under 18. If you believe a minor has sent a request, call the number above and it will be removed.

Changes and questions

If the way information is handled changes, this page changes with it; the "Last updated" date shows when. Questions go to the phone: (830) 243-5644. There is no email or mailing address for New Braunfels Water Heaters.

Last updated: October 1, 2026